Run the Adobe Creative Cloud Cleaner Toolĭownload and install the Adobe Creative Cloud Desktop app from Mac OS If that doesn't work, a full uninstall/reinstall has been demonstrated to work:ĭelete the same ServiceConfig.xml file above (this may ask for elevation on Windows) If that's the case, follow the steps here under "Enable Apps panel retrospectively using the ServiceConfig.xml file" and restart the CC Desktop app. The same file seems to be the root of the same issues on Mac OS. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: Download this app from Microsoft Store for Windows 10 Mobile, Windows Phone 8. 4 Free Mac cleaner: OmniDiskSweeper - Free hard drive cleaner. For more detailed instructions please visit the Adobe Creative Cloud Cleaner Tool page.Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue. You can then choose the app you would like to remove, then simply click Remove or Uninstall. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs.Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features.Then Uninstall Creative Cloud or Creative Suite applications by doing one of the following: It should be noted that you should back up all files stored in Adobe directories, including custom plug-ins. Another scenario is the connection to Adobe's servers fails, the Cleaner Tool will assist you in removing the offending host file entries that are preventing access to Adobe software and servers. If you are are experiencing issues while attempting to install Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud (CC) Cleaner Tool can help.
This tool can prove helpful in the event you are utilizing pre-release software on your system and would like to remove it easily. Adobe Creative Cloud Cleaner Tool enables a precise removal of flawed or corrupted installation records for Creative Cloud or Creative Suite applications.
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